Privacy Policy

Last Updated: [07.06.2026]

1. Introduction

Joseph Edward Flooring ("we", "our", or "us") is committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website: https://josephedwardflooring.co.uk/.

2. Who We Are

Joseph Edward Flooring is the data controller responsible for the personal information collected through this website.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email:hello@josephedwardflooring.co.uk

3. Information We Collect

We only collect personal information that you voluntarily provide through our website's contact form.

This information may include:

  • Your name

  • Email address

  • Telephone number

  • Message content

  • Contact preferences

We do not collect sensitive personal information through our website.

4. How We Use Your Information

We use the information you provide to:

  • Respond to enquiries and requests

  • Communicate with you regarding your enquiry

  • Provide quotations or information you have requested

  • Maintain records relating to customer enquiries

We do not use information submitted through our contact form for marketing purposes and do not send unsolicited marketing communications.

5. Legal Basis for Processing

Under UK GDPR, we process your personal information on the basis of:

Legitimate Interests

It is in our legitimate interests to receive and respond to enquiries submitted through our website and to communicate with potential and existing customers.

Pre-Contractual Steps

Where your enquiry relates to obtaining a quotation or engaging our services, processing may also be necessary to take steps at your request before entering into a contract.

6. How We Store Your Information

This website is hosted by Squarespace. When you submit information through our contact form, your personal information may be processed and stored by Squarespace on our behalf in order to deliver your enquiry to us.

Information submitted through the contact form is received and stored in our business email inbox.

Access to personal information is limited to authorised members of staff who require it to respond to enquiries and carry out business operations.

7. Retention of Information

We retain personal information only for as long as reasonably necessary to manage and resolve enquiries and to comply with any legal, accounting, or regulatory obligations.

Once personal information is no longer required, it will be securely deleted.

8. Sharing Your Information

We do not sell, rent, or trade personal information.

We use Squarespace to host our website and process contact form submissions. Squarespace acts as a data processor on our behalf and processes information in accordance with its own privacy and security measures.

We may disclose personal information where required by law, regulation, court order, or where necessary to establish, exercise, or defend legal claims.

9. International Transfers

Squarespace may process or store information on servers located outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards are implemented in accordance with applicable data protection laws.

10. Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Our website uses secure encrypted connections (HTTPS), and Squarespace provides security measures designed to protect information submitted through the website.

However, no method of transmission or storage can be guaranteed to be completely secure.

11. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information in certain circumstances

  • Request restriction of processing

  • Object to processing based on legitimate interests

  • Request transfer of your personal information where applicable

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact:

Email:hello@josephedwardflooring.co.uk

If you are dissatisfied with how your information has been handled, you may contact the Information Commissioner's Office at www.ico.org.uk.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

Any updates will be published on this page with a revised "Last Updated" date.

14. Contact

If you have any questions about this Privacy Policy or our handling of personal information, please contact:

Joseph Edward Flooring
Email: hello@josephedwardflooring.co.uk